About Me
Hello, I’m Bri’—Your Dedicated Partner in Achieving Success and Growth!
Hiring me as your virtual assistant means gaining a reliable, efficient, and detail-oriented partner to handle your tasks seamlessly. I’m highly adaptable to your unique needs, ensuring confidentiality, productivity, and top-notch support. With me, you’ll have more time to focus on what matters most while I take care of the rest!
My Mission
At The VA Experience, I am committed to providing exemplary virtual assistance that enables individuals and organizations to excel. My mission is to deliver dependable, efficient, and professional support customized to meet the distinct requirements of my clients. I prioritize the establishment of enduring relationships founded on effective communication and mutual trust.
Discover the Heart of The VA Experience: Family Life Unveiled
I’m a real person with a real family, just like you. I know what it’s like to balance a busy schedule while trying to be fully present for the people who matter most. My own experiences—whether it’s bedtime stories, after-school chats, or quiet dinners at home—shape how I approach everything I do. That’s why I’m so passionate about helping you lighten your load. When you work with me through The VA Experience, you’re not just getting support—you’re gaining someone who truly understands how valuable your time is and how important it is to spend it with the ones you love.
Work Experience
User Support @TikTok: Developed expert-level attention to detail and case management skills by analyzing user account data to detect signs of compromise, investigating potential hacks, and helping users securely regain access by locking and unlocking accounts as needed—ensuring high standards of client satisfaction and digital security aligned with top-tier virtual assistant services.
Customer Service Supervisor @Apple: Built leadership, data handling, and conflict resolution skills—directly applicable to managing high volumes of client interactions and confidential info.
Technical Support Roles at Minacs & Conduent: Deepened my technical skills and problem-solving ability—crucial for handling software tools, email platforms, and support tickets as a VA.
Customer Service Associate @Walmart: Hands-on experience in handling payments, customer inquiries, and training translated directly into client communication and inbox management.
Shift Supervisor @McDonald's: Team management, multitasking, and staff training laid a strong foundation for organizing and managing remote teams as a VA.
Expert Support: Your Success, My Mission!
With over 21 years of experience, I am a detail-oriented and adaptable virtual assistant specializing in personal assistance, management, and virtual support for busy professionals and small businesses. I have worked with major clients such as TikTok, Apple, and Walmart, providing reliable support that streamlines operations and drives productivity. Holding an Associate’s Degree in Information Technology and a Desktop Support Certificate, I bring expertise in customer service, compliance, KPIs, project coordination, and secure data management. My goal is to be a trusted partner who helps your business run smoothly and achieve its objectives.
Certifications
Certified Virtual Assistant
Desktop Support Certified
Expert Researcher
As an expert researcher, I will help you gather accurate information, analyze data, and provide valuable insights to support your goals.
With over 17 years of experience in administrative tasks, I will help you streamline operations, manage workflows efficiently, and focus on achieving your goals.
With my expertise in desktop support, I will assist you in resolving technical issues, managing computer systems, and ensuring smooth operation of your devices and networks.
Customer Service Expert
I am a Customer Service Expert who will help you deliver exceptional support, build strong client relationships, and ensure customer satisfaction at every interaction.
Expert Design & Creative
I am an Expert in Design & Creative, ready to help you craft impactful visuals, develop innovative designs, and make your projects shine.
Bookkeeping Skilled
With my bookkeeping skills, I will help you manage your finances, track expenses, and maintain accurate financial records.
Book a Call With Me Today!!
Telephone: 947-225-1122
E-mail: brianna.mccrary@the-va-experience.com
- Mon – Sat
- 08:00 am – 06:00 pm
- Sunday
- Closed
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